Question 1

What's unique about Digical?

Accepted Answer

Strategic consulting backed by hands-on execution. Unlike advice-only firms or task-based agencies, we deliver end-to-end AI implementation, from diagnostic to governance to production scaling.

Question 2

What services do you provide?

Accepted Answer

We provide strategic AI implementation and consulting: AI readiness diagnostics, multi-model architecture design, agentic systems development, governance frameworks, and operational transformation. Think of us as your embedded AI strategy and execution partner.

Question 3

How long does it take?

Accepted Answer

A full AI implementation takes 3 to 6 months, and sometimes longer. The timeline depends on the size of your company, number of departments involved, documents and data sources to be embedded, and how many workflows are automated. We start with a 2-week diagnosis that gives you a sequenced roadmap and a realistic timeline for your case. From there, work runs in phases with checkpoints every week or two, so you see progress before each next step. We don’t commit to a fixed date before the diagnosis, because it would be a guess.

Question 4

Why not just hire an employee or an agency?

Accepted Answer

Hiring requires 6+ months and €80K+ per specialized role (AI architect, automation specialist, etc.). Agencies deliver projects then leave, no knowledge transfer, no ongoing optimization. We provide strategic advisory + hands-on implementation + team enablement for a fraction of hiring costs. Please note: our minimum engagement is €3,998 per month, over 3-6 months, depending on the project.

Question 5

How do we get started, and work together?

Accepted Answer

After you choose your engagement plan, we start with a strategic kickoff call and an AI readiness diagnostic. Work then runs in four phases: Discovery, Diagnostic, Deployment, Optimization. Priorities are set in weekly strategic reviews, implementation happens in structured sprints, and a quarterly operating plan keeps everything tied to your business goals. You get dedicated Slack and/or Google Chat access for day-to-day coordination, and you can invite your team to follow the work and talk to us directly.​

Question 6

What do you need from us?

Accepted Answer

We need three things: A named owner on your side who can make decisions.Access to the tools and documents we will work with.A few hours from the people who run the workflows we are improving. We run a 24-hour onboarding through Slack or Google Chat, where you invite your team so they can follow the work and talk to us directly. Access is scoped to what each piece of work needs, nothing more. If your team is already stretched, tell us on the intro call, because that changes how we sequence the work.

Question 7

What happens when the engagement ends?

Accepted Answer

You keep everything needed to run the system without us: workflow and SOP documentation, a playbook for your team, and a quarterly operating plan with handoff documentation. Team training is part of the engagement, so your people know how the system works and when to escalate. Monthly engagements can be scaled up or down as needed and paused or cancelled at any time. If you want us to stay on for monitoring or do more work, simply keep subscribing or ubscribe again to any of our plans later on.

Question 8

How do you measure results?

Accepted Answer

We measure a baseline before we start, so there is something real to compare against. We then agree on KPIs with you, review them at day 90, and revisit them every quarter. The KPIs depend on the workflow: hours saved on a recurring process, number of tasks completed, productivity level, lead qualification accuracy, and so on. We do not promise outcomes in advance. Our case studies show measured results from past clients, and we can walk you through how each one was measured.

Question 9

Which tools and models do you work with?

Accepted Answer

We work with Claude (we're partner), ChatGPT and Gemini, and build automations in n8n, Make and Zapier. We also use Obsidian, Notion, Pinecone and Weaviate as databases and RAG systems but are open to other options.We choose tools after assessing your existing stack, security requirements and data flow, not before. Every connection between your systems and an AI model gets its own security review, MCP servers included.

Question 10

How do you handle security and compliance?

Accepted Answer

Security and governance are decided before anything is built, not added afterwards. Every engagement starts with a risk check, and every connection between your systems and an AI model, MCP servers included, gets its own security review. We work on least-privilege access, keep secrets out of prompts and files, and put QA gates before and after each deployment. For EU requirements, we design with GDPR and the EU AI Act in mind: we help you map your use cases to your obligations, set human oversight and escalation paths, and document the decisions. We work alongside your DPO or legal counsel, and we do not provide legal advice.

Question 11

Do I need to be located locally to work with you?

Accepted Answer

No, we serve digital businesses across Europe and beyond. All collaboration happens online via tools such as Slack, Google Chat/Meet, Zoom, Teams and more, with flexible timezone coverage.

Question 12

Can I cancel and get a refund?

Accepted Answer

Yes, for monthly retainers. There is no minimum term. You can pause or cancel at any time by telling us in writing (an email or a message in our project channel is enough). We refund part of the month you have already paid for, based on how much of that month is left. If you cancel in:week 1: 75% refundedweek 2: 50% refundedweek 3: 25% refundedweek 4: no refund, because the month’s work has been deliveredWeeks count from the start of your paid month (for bank transfers, from the day we receive the funds). Refunds go back to your original payment method within 14 days. There are no penalties or extra fees. When you cancel, we stop any work or agents we deployed for you and remove our access to your systems.One-off fixed-price projects (AI Diagnosis, AI Team Training, Custom AI) are not refundable once paid. Consulting sessions and the AI Executive Course follow their own booking terms.

Question 13

Can I move the work already done to another provider?

Accepted Answer

Yes, and we’re happy to. Whether you cancel, stop, or we end the engagement, you can ask us in writing to hand over the work already done to you or to a person, agency or company of your choice. We charge for the time the handover takes, at our hourly consulting rate (€100/hour), and we give you a time estimate before we start. The new provider signs a confidentiality undertaking before receiving your data or our tools. You own the final work once the fees due for it, and for the handover, are paid.

AI implementation that actually grows your business.

The value

What you get

AI Readiness Diagnostic

Operational Automation

Context Systems, Memory and RAG

Team Enablement & Training

Multi-Agent Architecture

Data Analysis & Security Intelligence

+

A suite of AI agents

Client Interviewer

Insight Library

Research Analyst

Market Monitor

Sales Call Intelligence

Context Keeper

Process Agent

Governance Agent

Business cases

Estimate your AI implementation ROI

Before you get in touch: Who is it for

Company

Industry

Operations

Artificial Intelligence

Intro call

Diagnose

Architect

Deploy

INVESTMENT

One monthly rate. Your team size sets the minimum.

Every company gets the same scope: full coverage of what your business needs. What changes is how much ground there is to cover: more departments, more people to train, and more governance and security work at larger scale. So the rate stays the same, and the minimum duration grows with your team.

Rate (incl VAT) in EUR. We accept USD, GBP, CHF and CAD.

FULL AI IMPLEMENTATION

FIXED MONTHLY RATE

€3,998/month - incl. vat

MINIMUM COMMITMENT BY TEAM SIZE - PAUSE OR CANCEL ANYTIME

About us

Certified AI expertise

FAQs